Sup Gurl

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Terms and Conditions

Terms and Conditions for Sup Gurl (supgurl.com)

Effective Date: 9/28/2024

Welcome to Sup Gurl (supgurl.com). By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. If you do not agree with these terms, please do not use our site.

1. General Use of the Website

Eligibility: By using this website, you confirm that you are at least 18 years old or have the legal consent of a guardian to use this website.

Access and Use: You are granted a limited, non-exclusive, non-transferable, revocable license to use this website for personal, non-commercial purposes. You agree not to use the website for any unlawful or prohibited purpose.

2. Intellectual Property Rights

All content on supgurl.com, including but not limited to text, graphics, logos, images, videos, and software, is the property of Sup Gurl or its content suppliers and is protected by intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from any content on this site without prior written consent.

3. User-Generated Content

If you submit or post content to our website (such as reviews, comments, or any other user-generated content), you grant Sup Gurl a non-exclusive, royalty-free, perpetual, irrevocable license to use, modify, publish, and distribute that content in any media. You represent that you own or have the necessary rights to the content you submit and that it does not infringe on the rights of any third party.

4. Product Information and Pricing

We strive to ensure that all information regarding products, including descriptions and pricing, is accurate and up to date. However, Sup Gurl does not warrant that product descriptions or prices are error-free. If a product is listed at an incorrect price, we reserve the right to cancel or refuse any orders placed for the product at the incorrect price, even if the order has been confirmed or your payment has been processed. In such cases, we will issue a full refund.

5. Payment and Donations

All donations and merchandise purchases made through the website are subject to the following conditions:

Payment Methods: We accept credit card payments and other payment methods specified on the website.
Donations: Donations are non-refundable, except in cases of error or technical issues. Please contact us if you experience any problems with your donation.

6. Shipping and Delivery

Shipping: We aim to process and ship merchandise orders promptly. However, delivery times may vary depending on your location. Please refer to our [Shipping Policy] for more details.
Risk of Loss: Once merchandise is shipped, the risk of loss and title for the items pass to you.

7. Return Policy

Please refer to our [Return Policy] for information regarding the return and exchange of merchandise.

8. Limitation of Liability

To the fullest extent permitted by applicable law, Sup Gurl shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of, or inability to use, the website, services, or products purchased through the site. This includes but is not limited to damages for loss of profits, data, or goodwill, even if we have been advised of the possibility of such damages.

9. Indemnification

You agree to indemnify, defend, and hold harmless Sup Gurl, its directors, employees, affiliates, and partners from any claims, liabilities, damages, losses, or expenses arising out of your use of the website or any breach of these Terms and Conditions.

10. Third-Party Links

Our website may contain links to third-party websites. These links are provided for your convenience and do not signify that we endorse or assume any responsibility for the content or practices of these third-party sites.

11. Changes to Terms and Conditions

Sup Gurl reserves the right to modify or update these Terms and Conditions at any time, and such changes will be effective immediately upon posting on the website. It is your responsibility to review these terms periodically for updates. Your continued use of the website following any changes indicates your acceptance of the revised terms.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Ohio, without regard to its conflict of law provisions. Any disputes arising under these terms shall be resolved in the courts of Ohio.

13. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Email: support@supgurl.com
Phone: 9372728203
Mail: Sup Gurl, C/O Shawn Valentine, 198 Talmadge Rd, PO Box 340, Clayton, OH 45315

Return and Refund Policy

Return Policy for Sup Gurl Merchandise

Effective Date: 9/28/2024

At Sup Gurl, we value your support and are committed to ensuring your satisfaction with our products. If you are not fully satisfied with your purchase, you may return the item under the following conditions:

1. Return Eligibility

Items must be returned within 30 days of the purchase date.
Merchandise must be unused, in its original packaging, and in the same condition as when you received it.
Proof of purchase is required for all returns or exchanges.

2. Non-Returnable Items

The following items are non-returnable:

Digital products and downloads.
Gift cards.
Items marked as "final sale" or "non-refundable" at the time of purchase.

3. Return Process

To initiate a return, please contact us at [Insert Email or Phone] with your order number and reason for return.
Once your return is approved, we will provide instructions on how to return the item.
You are responsible for the cost of return shipping, unless the item is defective or damaged.

4. Refunds

Once we receive your return and inspect the item, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed and applied to your original method of payment within [5-10] business days.
Shipping costs are non-refundable.

5. Exchanges

If you need to exchange an item for a different size or color, please contact us at [Insert Contact Information]. Exchanges are subject to product availability.

6. Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 7 days of receiving the item with photos and a description of the issue. We will arrange for a replacement or refund at no additional cost.

7. Contact Us

If you have any questions regarding our return policy, feel free to reach out to us at:

Email: support@supgurl.com
Phone: 9372728203